Returns & Exchanges

At Quality Embroidered Patches, we stand by our craftsmanship and offer a 30-day return window for all non-customized products in their original condition. For custom designs, we provide a satisfaction guarantee to ensure your unique emblems meet our high production standards.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and a brief explanation for the return or exchange.

2

Prepare the Package

Place the unused patches in their original protective packaging to ensure they are not bent or damaged during the shipping process.

3

Ship the Items

Affix the provided return label or use a tracked shipping service to send the items back to our quality control department.

4

Receive Refund or Credit

Once our team inspects the returned embroidery, we will issue a full refund to your original payment method or ship out your replacement patches within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing